Questions and answers to the most frequently asked questions
Lead sheet is thicker and more rigid, making it suitable for applications requiring greater radiation protection. Lead foil is thinner and more flexible, making it ideal for more precise and flexible applications.
The prices of our products depend on various factors, such as the quantity of material ordered (in kg) and the technical specifications. To receive an accurate quote, please contact our sales department.
All our products comply with international safety and quality standards, including those related to radiological protection. We have the appropriate certificates confirming that these standards are met.
The fulfillment time depends on the order’s scale and specifications. Standard orders are processed within 24 hours to a few business days, while special orders may require more time. The exact fulfillment time will be provided when placing the order.
You can order our products by contacting our sales department directly via phone or email. Our representatives will assist you in choosing the appropriate materials and provide detailed information regarding your order.
We offer a wide range of thicknesses and sizes for lead sheets and foils. Standard thicknesses range from 0.25 mm to 5.0 mm, but we can customize the thicknesses and dimensions to meet individual client needs.
Yes, we fulfill orders for products with custom dimensions according to the client’s requirements. Please contact us to discuss the order details.
Yes, upon request, we include a certificate with a chemical analysis of our products, both lead sheets and foils. This certificate confirms that our materials comply with the highest quality and safety standards.
We accept payments via bank transfer, cash, and quick payments, including BLIK. Payment details will be agreed upon when placing the order.
Currently, we do not offer installation services, but we plan to introduce this option in the future. Please follow our website updates to stay informed about new services.
Our products adhere to strict quality standards, but if a product does not meet your expectations, please contact our customer service department. We will provide you with detailed instructions regarding returns and complaints.
Yes, upon request, we can provide samples of our lead materials so you can assess their quality and suitability for your intended applications.
Delivery costs depend on the size of the order and the location. Detailed information regarding delivery costs will be provided when placing the order.
Yes, you can pick up your order in person at our headquarters. Please arrange the pickup time in advance with our customer service department.